ANNA De AUGUSTINE
700 West Van Buren Street #1103
Chicago, Illinoise 60607

annadea@yahoo.com

OBJECTIVE: To dilineate my accomplishments and strengths. To provide outstanding service to employer and clients.

EXPERIENCE:

09/24/03 - 04/01/04
PARAGON LODGING, 210 North Main Street, Breckenridge, CO 80424

Cultivated the necessary skills to solely run daily operations within two weeks of hire
which allowed company partners to attend lodging seminars and network with other
industry professionals in San Diego, California. Base operations include sales, guest
advocacy, reservation maintenance, home preview and inspection, and problem resolution.

Top sales associate contributing approximately 51.85% of all sales.

Financial and administrative maintenance of all reservations including collecting and
posting payments, reconciliation of "daily deposit" report and "balance due" report, and
processing all credit cards.

Work closely with CPA to ensure consistency and resolve discrepancies between
Resort Property Management beta software and Quick Books.

Increased inter-office communication by outlining, demonstrating, and implementing
the regular use of tracking features designed by Microsoft Outlook.

Stabilized and defined discounting procedures to attain the over-all goals of
increased revenue and consistent integrity of an exclusive market.

Improved efficacy of Resort Property Management System beta software with regular
consultation between myself, company partners, and Sybase software vendor. Defined
need for contact based "lead development" component that captures vital sales data for
future marketing use and categorically defines sales leads by reservation parameters, date
and sales cycle status.

Facilitate employee meetings opening lines of communication and acceptance of goals to streamline work flow, improve communication, explore opportunities, increase revenue, and expand on guest services and satisfaction.

Develop and provide feedback on numerous marketing and sale strategies including
the creation of magazine ads, specialized graphics designed for use in internet sales,
and regular critique of internet sales venues.

October 2003 - January 2002
Ski Country Resorts and Sports, 213 North Main St., Breckenridge, Co. 80424

Front Desk Manager for one of the largest privately held lodging companies in
Breckenridge. Ski Country Resorts and Sports manages over 200 properties in
Breckenridge with an on-site front desk, maintenance, housekeeping, and sports staff.

As front desk manager, I coordinated with the housing staff and maintenance staff
to ensure in-house guests satisfaction.

January 2000 – October 2002
WEBSITE DEVELOPMENT, CORPORATE IDENTITY WORK
Please see a complete list and samples at: www.deaugustine.com

InfoMedia Designs, 400 Northampton St. Ste. 602, Easton, PA 18042

Numerous Intranet web pages for Avaya Communication. Designed site architecture, home page illustrations, icons, form creation, header graphics, and HTML for the Executive Sales Portfolio website.

This project was a particular success as I redefined loose concepts into a solid architecture that saved money, time, and intellectual capital, as well as, secured relationships between Infomedia and Avaya Graphics and stylesheets for Lucent intranet site “Getting Good People To Stay,” an employee retention learning program for managers.

Easton Hotel Restoration LLC, 400 Northampton Street, Ste.702, Easton, Pa 18042

Web Development, Creative and Art Direction for The Hotel Easton, a sustainable architecture project designed by former Labor Attorney Ted Kheel of the Earth Pledge Foundation and Peter Koehler of Koehler-Kheel Realty. The site was designed to illustrate how the principals of "green design" perform in an adaptive re-use project. Attended city meetings and press conferences with the entire Hotel Easton Team and was entrusted with Confidential information.

Creation of project management system via website for use by development team, marketing team, engineers and green building design consultants. Prepared all marketing materials for print, including postcard advertising www.hoteleaston.com

Hungry Minds, Formerly IDG Books Worldwide, Inc., 909 Third Avenue, New York, NY 10022
Publisher of Computer and Information Technology

Interior book illustration and CD-Rom graphics for third edition of the Oracle Portal Bible by
Greenwald and Milbery. All graphics prepared to function on-line, in print, and in the CD-ROM
tutorial for the Oracle Portal product. Personal endorsement made by authors on page 512.

Oracle
Intranet site for Oracle / www.compete.com
Oracle Marketing Intelligence Competitive Programs

Web site graphics for a competitive intelligence intranet site for Oracle Corporation, the second largest software company in the world – accessed by Oracle’s 25,000 employees on a daily basis. Features of site include image maps, sprite icons, and question and survey component graphics.

Chemfree Water Systems, Inc., 299 Industrial Park Drive, Nazareth, PA. 18064
www.chemfreewatersystems.com

Identity, Web, Creative and Marketing Consultant. Chemfree Water Systems of Nazareth, PA., is a company that specializes in the global application of electrostatic technology for use in water and liquid purification.

June 1997-January 2000
Lauber Imports, Ltd. Inc., 24 Columbia Road, Somerville, NJ 08876
Fine Wine Importer and Distributor

Graphic Design. Created concept, digital illustrations, design and layout templates for
wine merchant catalogues. Subscriptions reached over 50,000 vendors from Metro NYC,
New Jersey, and New York State. Prepared files for print on a regular basis, estimated
project cost, and went on regular press checks.

Coordinated on a daily basis with Lauber Imports’ sales staff to disseminate sales-related
information for more than 10,000 items to 65 sales people and their clients, retail stores
and wineries.

Found solutions for and created specialized marketing tools that placed an emphasis on
bottle sales and have appeared in the New York City’s Marriot Marquis, The Warwick Hotel,
and the Hilton Hotel.

Part of team that organized yearly wine tasting event at the Marriot Marquis in New York City.
With over 5,000 participants the teams made sure the event was clearly marked with posters
and that each guest had the appropriate name tags.

TECHNOLOGY

OFFICE
Microsoft Word, Excel, Outlook
First Resorts Software
Resort Property Management

WEB
BB Edit
Macromedia Dreamweaver
Macromedia Flash

DESIGN
Adobe Illustrator
Corel Draw
Macromedia Freehand
Adobe Photoshop
Adobe Streamline HTML
Quark XPress

EDUCATION

The Mason Gross School of the Arts
Rutgers, The State University of New Jersey
Bachelor of the Fine and Visual Arts, Magna Cum Laude, May 1997

• Scholarship recipient based on academic excellence.
• Thesis installation “There’s No Place Like Home” appeared on CNN’s local Channel 6.